Privacy Policy

Last Updated: February 7, 2026

This Privacy Policy explains our practices regarding the collection, use, and disclosure of certain information, including personal information, in connection with the Caravan to Midnight service.

1. Contacting Us

If you have general questions about your account or how to contact customer service for assistance, please visit our online help center at www.caravantomidnight.com/contactus. For questions specifically about this Privacy Policy, or our use of your personal information, cookies, or similar technologies, please contact our Privacy Office by email at techsupport@caravantomidnight.com.

The data controller of your personal information is C2M Network LLC. Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.

2. Collection of Information

We receive and store information about you such as:

2.1 Information you provide to us

Account and billing information. We collect information you provide, which may include your name, email address, address or postal code, payment method(s), telephone number, and other identifiers you might use. This may include gender and date of birth if you join an ad-supported subscription plan.
Preferences and settings. Information you choose to provide such as ratings, taste preferences, account settings (including preferences set in the “Account” section of our website), or other information you provide through our service or elsewhere.
Customer support and communications. Information you provide when you interact with customer service, participate in surveys, or join marketing promotions.

2.2 Information we collect automatically

We collect information about you and your use of our service, your interactions with us and our advertising, and information about your network, network devices, and the devices you use to access our service (for example, mobile devices, smart TVs, streaming devices, set top boxes, computers, and similar devices). This information may include:

Your activity on the Caravan to Midnight service (such as title selections, shows watched, ads viewed (if applicable), and search queries)
Your interactions with our emails, texts, push notifications, and online messaging channels
Customer service interaction details (date, time, reason for contact, chat transcripts, phone number, and call recordings, if applicable)
Device IDs or other unique identifiers (including for network devices such as your router and devices on your network)
Resettable device identifiers (advertising identifiers), such as IDFA (Apple iOS) or Google Advertising ID (Android), where available
Device and software characteristics (type/configuration), connection information (wifi/cellular), page view statistics, referral URLs, IP address, browser type, and standard web server log information
Information collected through cookies, web beacons, and similar technologies, including ad information (availability/delivery, site URL, and date/time)

3. Use of Information

We use information to provide, analyze, administer, enhance, and personalize our services and marketing efforts; to process registration, orders, and payments; and to communicate with you on these and other topics. For example, we use information to:

Respond to inquiries and requests
Secure our systems, prevent fraud, and protect the security of Caravan to Midnight accounts
Analyze and understand our audience and improve our service (including user experience and service performance)
Optimize content selection, ad selection (if applicable), recommendations, and delivery
Communicate with you about the service, including news, new features and content, special offers, promotional announcements, surveys, and operational requests such as password resets (via email, push notifications, text messages, and online messaging channels)

4. Disclosure of Information

We disclose information for certain purposes and to third parties as described below:

4.1 The C2M Network family of companies

We may share your information among the C2M Network family of companies (Caravan to Midnight / Jellyfish News / John B. Wells / c2mstore.com) as needed for providing access to our services, customer support, service improvements, content development, and other purposes described in this policy.

4.2 Service Providers

We use other companies, agents, or contractors (“Service Providers”) to perform services on our behalf or to assist us in providing services to you. Examples include communications, security, infrastructure and IT services, personalization and optimization, payment processing, customer service, analytics, and surveys. Service Providers may have access to personal or other information while providing services. We do not authorize them to use or disclose personal information except as necessary to provide their services (including maintaining and improving their services).

5. Cookies and Internet Advertising

We and our Service Providers use cookies and other technologies (such as web beacons), and may use resettable device identifiers, for various reasons. This section explains the types of technologies we use, what they do, and your choices regarding their use.

5.1 Cookies, similar technologies, web beacons, and device identifiers

Cookies are small data files commonly stored on your device when you browse and use websites and online services. We may also use other technologies such as browser storage and plugins (for example, HTML5, IndexedDB, and WebSQL). Web beacons (also known as clear gifs or pixel tags) often work in conjunction with cookies. Declining cookies may impair the effectiveness of web beacons associated with those cookies.

If you use the Caravan to Midnight app on a mobile device, tablet, or streaming media device, we may collect a resettable device identifier from your device. Resettable device identifiers (advertising identifiers) may include IDFA (Apple iOS) or Google Advertising ID (Android), and are used to make advertising more relevant and for analytics and optimization.

5.2 Why we use these technologies

To make it easier to access our services by remembering you when you return
To provide, analyze, understand, and enhance the use of our services
To enforce our terms, prevent fraud, and improve security
To improve site performance and understand visitor traffic and actions
To deliver and tailor marketing or advertising and measure effectiveness
To support ad-supported subscription plans (if applicable)

5.3 Types of cookies and identifiers

Essential cookies. Strictly necessary to provide our website or service, authenticate members, enforce Terms of Use, prevent fraud, and maintain security.
Performance and functionality cookies. Help customize and enhance your experience, remember preferences, and collect usage information (such as popular pages, conversion rates, viewing patterns, and click-through activity). Deleting these cookies may limit functionality.
Advertising cookies and resettable device identifiers. Used to deliver ads more relevant to you and for analytics and optimization. Advertising partners may receive information for campaign targeting, measurement, and optimization (for example, signup steps completed or install/app open information). We use contractual and technical measures designed to prevent partners from accessing information regarding specific title selections, URLs you land on, or shows you watched. We do not share information about specific title selections or shows watched on our service.

6. Your Information and Rights

You can request access to your personal information, correct or update inaccurate information, or request that we delete personal information we hold about you.

When you visit the “Account” portion of our website, you can access and update a broad range of information about your account, including contact information and related account information. You must be signed in to access the “Account” section.

For other requests, or if you have questions about our privacy practices, please contact customer support at techsupport@caravantomidnight.com. We may reject requests that are unreasonable or not required by law, including requests that are extremely impractical, require disproportionate technical effort, or could expose us to operational risks such as enabling fraud.

6.1 Retention of information

We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for billing or records purposes, and to fulfill the purposes described in this Privacy Policy. We retain information for legitimate interests and essential business purposes such as operating, maintaining, and improving our services; complying with legal obligations; and exercising legal rights and remedies, including enforcing our terms of use.

7. Security

We use reasonable administrative, logical, physical, and managerial measures designed to safeguard personal information against loss, theft, and unauthorized access, use, and modification. However, no measures can be guaranteed to provide 100% security, and we cannot guarantee the security of your personal information.

8. Children

You must be at least 18 years of age or older to subscribe to the Caravan to Midnight service. Minors may only use the service with the involvement, supervision, and approval of a parent or legal guardian.

9. US State Privacy Notice (including California CCPA)

This notice applies to consumers who reside in states that have adopted consumer privacy laws and supplements this Privacy Policy to the extent applicable. Because of differences in state laws, this supplement includes California (CCPA) specific notices and other state-specific sections that may apply to residents of one or more states with consumer privacy laws requiring such information.

9.1 California (CCPA) Specific Notices

Personal Information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“CCPA personal information”). Categories may include:

Identifiers. Name, email address, postal address, telephone number, IP address, payment information, device identifiers, and related characteristics.
Internet or other electronic network activity. Interactions with our service and related activity.
Geolocation data. We do not collect precise GPS location, but we may infer general location from IP address (city/state/postal code).
Audio/visual information. In certain circumstances we may collect audio and/or video (for example, customer support call recordings).

Uses of CCPA personal information

We use CCPA personal information for purposes described in the “Use of Information” section above, such as providing and improving services, securing accounts, preventing fraud, processing payments, and communicating with users.

Categories of CCPA personal information disclosed for a business purpose

We may disclose categories of CCPA personal information for business purposes to Service Providers, partners, entities involved in business transfers, and law enforcement/courts/government or regulatory agencies as required.

Sources of CCPA personal information

We obtain CCPA personal information from you when you provide it directly and automatically based on your interactions with our service, and in some cases from partners (such as device providers or service providers that make our service available).

CCPA Do Not Sell My Personal Information

We do not sell your information.

Contact: techsupport@caravantomidnight.com
Company: C2M Network LLC